Nusuk App Hits 30 Million Users, Now Accessible in 190 Countries
22 Sep, 2025
The Ministry of Hajj and Umrah in Saudi Arabia has announced that the Nusuk app has surpassed a remarkable milestone of 30 million users worldwide, now serving pilgrims and tourists across 190 countries. This achievement underscores the Kingdom’s dedication to harnessing technology to enhance the pilgrimage experience for Muslims while also promoting Saudi Arabia as a global tourism hub under Vision 2030.
What is the Nusuk App?
The Nusuk app is the official digital platform launched by Saudi Arabia’s Ministry of Hajj and Umrah in collaboration with the Saudi Data and Artificial Intelligence Authority (SDAIA) to simplify the pilgrimage experience. It serves as a one-stop solution for pilgrims and tourists, offering services such as applying for Hajj and Umrah permits, booking flights, hotels, and local transport, managing Umrah and tourist visas, and accessing information about Ziyarat sites in Makkah and Madinah. With multilingual support and user-friendly features, the app ensures that millions of Muslims worldwide can plan and manage their spiritual journeys with ease, reflecting Saudi Arabia’s commitment to digital transformation under Vision 2030.
Global Reach and Adoption
Crossing the 30 million-user mark shows how Nusuk has become an indispensable part of modern-day pilgrimage planning. The app’s availability in 190 countries demonstrates its wide adoption among Muslim communities in Asia, Africa, Europe, and North America.
| Region | User Growth |
|---|---|
| South Asia | High demand for Umrah permits and group bookings |
| Southeast Asia | Popular for guided tours and hotel bookings |
| Europe & UK | Increasing usage for tourist visas |
| Middle East & Africa | Essential for local transport and accommodation |
Role in Vision 2030
The Nusuk app plays a vital role in achieving Saudi Arabia’s Vision 2030, which aims to transform the Kingdom into a global hub for religious and cultural tourism. By streamlining Hajj and Umrah services through a single digital platform, Nusuk supports the government’s target of welcoming 30 million pilgrims annually by the end of the decade. Beyond simplifying permits and visas, the app enhances visitor experiences by integrating travel, accommodation, and guided tours, making Saudi Arabia more accessible to pilgrims and tourists alike. This digital innovation not only boosts religious tourism but also contributes to the Kingdom’s broader economic diversification goals, strengthening its global image as a leader in smart tourism solutions.
Benefits for Pilgrims
Pilgrims worldwide are experiencing unprecedented convenience through Nusuk.
- Time-Saving: Visa and permit applications are processed in hours, not weeks.
- Safety: Real-time updates help avoid overcrowding and ensure smoother movement.
- Accessibility: Multilingual support ensures global inclusivity.
- Focus on Worship: By handling logistics digitally, pilgrims can concentrate on spiritual devotion.
Challenges and Future Plans
Despite its success, challenges remain. Limited internet access in some regions and low digital literacy among elderly pilgrims can hinder usage. To address this, the Ministry of Hajj and Umrah is investing in training programs and enhancing offline-friendly features.
Looking forward, the Nusuk app may integrate AI-powered real-time translation, wearable health monitoring devices, and virtual reality experiences for Ziyarat sites, making the journey even more engaging.
The Nusuk app’s achievement of 30 million users across 190 countries marks a significant step in Saudi Arabia’s digital transformation of religious tourism. By combining innovation with faith, the Kingdom is making Hajj and Umrah more accessible, safe, and efficient for Muslims worldwide.
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